Ford is recalling over 317,000 Mustang Mach-E SUVs due to a door latch malfunction that could leave occupants trapped.
At a Glance
- Ford recalls Mustang Mach-E due to door latch issues.
- Over 300,000 vehicles affected worldwide.
- Recall linked to a 12V battery discharge affecting door latches.
- Sales halted until resolution is in place.
Recall Details and Impact
Ford is recalling its 2021 to 2025 Mustang Mach-E SUVs, citing a defect in the electronic latch of the front doors. This flaw could potentially lock users out or prevent them from exiting their vehicles due to electronic failure during a 12V battery discharge. Over 317,000 vehicles are affected worldwide. The issue raises safety concerns, as occupants, particularly children, could face dangers if unable to exit the vehicle in an emergency.
In response, Ford has directed dealers to cease the sales of these models. The company plans to release a remedial software update in the third quarter of this year. Interestingly, despite this setback, Ford has reported a rise in sales for the Mach-E model in the U.S., with substantial increases compared to last year.
Manufacturing and Distribution Challenges
To date, this door latch defect has not been linked to any accidents or injuries. Still, Ford is moving swiftly to mitigate safety concerns. “We are not aware of any reports of accidents or injuries related to this condition,” a Ford representative stated. The company is also adjusting its pricing strategies in response to mid-year pricing actions and tariffs, affecting vehicles made in Mexico, including the Mustang Mach-E.
“not aware of any reports of accidents or injuries related to this condition.” – Ford –
A precautionary recall affects thousands of vehicles across the U.S. Ford is dispatching notifications to owners so they can schedule a service appointment at no cost once the update is ready. The fix will upgrade the powertrain control module and the secondary on-board diagnostic control module to address the latch malfunction effectively.
Looking Ahead for Ford
The automobile manufacturer is focusing on remedying the flaw and averting potential mishaps linked to the defect. Ford’s ongoing dedication to quality assurance emphasizes the need for improved automotive safety features—an ever pertinent concern for stakeholders and consumers alike. This situation also brings to light discussions about incorporating manual keyholes in modern vehicles to ensure occupants’ safety in unforeseen electric failures.
Despite the recall affecting nearly 196,911 vehicles in the U.S. alone, Ford is keen to restore customers’ faith through transparent communication and efficient rectification measures. The company remains vigilant, asserting its commitment to enhanced vehicle safety and customer satisfaction, keeping its leadership position within the automotive industry.
